YOUR SUCCULENT-SATISFACTION IS OUR TOP PRIORITY.
Shipping live succulents is tricky business!
If there are any issues with the condition of your succulents, please contact us immediately to correct the issue. We will gladly replace or refund any damaged or unsatisfactory products.
Please notify us if your package has taken longer than 3 days to arrive after shipment. While delays are uncommon, they sometimes occur for unexplained reasons. Most delays are resolved within 1-2 days without issue.